Tuesday, July 14, 2015
Saturday, July 11, 2015
Walmart Receipt Checks
Lately Walmart her in Redding has been enforcing a receipt check upon exiting the building. It happened suddenly last month and I was stopped out of nowhere (take into consideration that I had nothing out of my bags) and asked to see my receipt. I asked why. They said that it was policy. I agreed and went to sit on the benches by the door waiting for my parents to be done. I sat there for a good 20 minutes watching the checker and the security guard they'd hired stop women but let men pass without even a word... My mother came out and sat with me. I told her what had been happening and she watched with me. The same thing happened for another 10 minutes until my dad came out. He was the only one at the time. He came out with milk and a 12 pack of soda out of bags and no one said a thing to him. My mother and I told him what had happened and we all kind of brushed it off.
A few days later I had to make a stop to the same store before going to work. I bought a simple salad and soda for my lunch that day. They demanded my receipt again... At that point I resolved to not let them see my receipt again.
About two days later, I went with my parents to do a bit more shopping. I left with my mom. I had a bag of cat litter and a 24 pack of soda out of the bags. I walked out and was quickly stopped by one of the security guards. He demanded to see my receipt. I asked him if he thought I was stealing. He said "No". I smiled and said "Then I'm sorry I'm going to decline."
He then put his hand on my cart and said it is store policy and I have to show him because I have cat litter (he slapped the bag) and soda (again smacked the box) out of bags (pulled open one of my bags). I told him that I did not have to and started walking. He yelled after me that he "reserved the right to refuse me service next time" (For clarification the security guard was hired from a company
At this point my father had joined us and passed him and the other checker with milk, soda, and several other things out of bags. My mother heard this and turned to my father. She told him what he'd said and my father went back to the security guard and proceeded to put him in his place. We demanded to see a manager.... they sent out a girl that looked younger than I am. She explained that it was store policy. I told her that I didn't appreciate being made to feel like a thief when I shop there more than once a week. She assured me that she would bring it up to the other managers.
One good thing came out of this. The security guards are no longer at the front since I complained.
After this incident I decided to do some research. It turns out that not only is Walmart doing this...So are places like Target, Costco, Sam's Club and other stores... My question is, why do we put up with it? They have no legal basis to look at our receipts. These stores have cameras all over the place. It's the same as having someone walk behind you watching everything you touch or put in your cart. Below I have posted a couple links that may be of interest to you if you've had similar problems.
The Legality
http://sacramentopress.com
A few days later I had to make a stop to the same store before going to work. I bought a simple salad and soda for my lunch that day. They demanded my receipt again... At that point I resolved to not let them see my receipt again.
About two days later, I went with my parents to do a bit more shopping. I left with my mom. I had a bag of cat litter and a 24 pack of soda out of the bags. I walked out and was quickly stopped by one of the security guards. He demanded to see my receipt. I asked him if he thought I was stealing. He said "No". I smiled and said "Then I'm sorry I'm going to decline."
He then put his hand on my cart and said it is store policy and I have to show him because I have cat litter (he slapped the bag) and soda (again smacked the box) out of bags (pulled open one of my bags). I told him that I did not have to and started walking. He yelled after me that he "reserved the right to refuse me service next time" (For clarification the security guard was hired from a company
At this point my father had joined us and passed him and the other checker with milk, soda, and several other things out of bags. My mother heard this and turned to my father. She told him what he'd said and my father went back to the security guard and proceeded to put him in his place. We demanded to see a manager.... they sent out a girl that looked younger than I am. She explained that it was store policy. I told her that I didn't appreciate being made to feel like a thief when I shop there more than once a week. She assured me that she would bring it up to the other managers.
One good thing came out of this. The security guards are no longer at the front since I complained.
After this incident I decided to do some research. It turns out that not only is Walmart doing this...So are places like Target, Costco, Sam's Club and other stores... My question is, why do we put up with it? They have no legal basis to look at our receipts. These stores have cameras all over the place. It's the same as having someone walk behind you watching everything you touch or put in your cart. Below I have posted a couple links that may be of interest to you if you've had similar problems.
The Legality
http://sacramentopress.com
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